Services
 

Enjoy the benefits of total solutions without the headaches of administration and without the overhead of IT staff in your company. Percom can manage your servers, desktop workstation and applications 24x7, 365 days a year with highly experienced and certified support personnel .

Windows

Windows server setup

  • Active directory, DNS, DHCP,VPN setup
  • IIS setup
  • File and print servers setup
  • Exchange Server
  • SQL Server

Description/scope of work

  • Server/workstation setup and management
  • OS installation and maintenance User account administration
  • Security administration
Operating Systems supported
  • Workstations - Legacy Operating Systems, Windows 7, Windows 8, and Windows 8.1
  • Servers - Legacy Windows Servers and Windows Server 2012
 
 
 
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Enjoy the benefits of total solutions without the headaches of administration and without the overhead of IT staff in your company. Percom can manage your servers, desktop workstation and applications 24x7, 365 days a year with highly experienced and certified support personnel .

Lotus Notes System administration

  • Domino Server Setup
    • Domino Server performance tuning and security
    • Domino Server upgrades/migrations
    • Domino mail server setup
    • Domino web mail server setup
  • Domino Notes client desktop setup
  • Domino Sametime email collaboration
 
 
 
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Local Area Network

  • Setup
  • Cabling
  • Configuration
  • Fine-Tuning

Wired/wireless network setup and administration includes:

  • Structured cabling layout and design
  • Wireless network setup, configuration and tuning
  • IT asset inventory and control
  • Network security implementation and management
  • Troubleshooting/repair for connectivity issues
  • Internet connection sharing
  • PC hardware and software troubleshooting including its internal and external attachments like printers, LAN cards, modems and other add-on cards.
  • PC-LAN connectivity troubleshooting from workstations to Servers
  • PC-LAN connectivity troubleshooting from workstations and network hubs

Other Equipment Supported

  • Switch/hubs
  • Wireless access points
  • Wired/wireless broadband routers

Our Services virtually matches anyone's IT maintenance needs.

Our maintenance agreements are flexible to match your budget and situation.

  • Comprehensive - insures that all hardware covered are in good working condition
  • Premium - caters to clients with less critical needs
  • Standard - covers all repairs of defective hardware covered

Other Services

  • Helpdesk Support
  • User Support
  • Installation, reassignment and removal of PC and related Software
  • Hardware / Software support
  • Transport/ exchange of equipment.
  • Coordination and installation of desktop systems and peripherals that are LAN connected, stand-alone and mission critical.

Hardware Supported

  • Desktop and Laptop Computers
  • Printers - Dot Matrix, Laser and Inkjet

Description/scope of work

  • We pick up and deliver for a nominal fee.
We repair

  • Desktop, Laptop, UPS
  • Video monitors - CRT & LCD
  • Printers - Dot Matrix, Laser, Inkjet

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Personal Computer Specialists, Inc.